The customer service team at Adaptik, Inc. is the most amazing! They are very friendly and always willing to assist. There is a small learning curve to get a grasp on the software, but that shouldn't be hard since it does function very similarly to the software used in the field by actuaries. Just be prepared to put in the time to learn the system. The time saved while using the software is huge, and it allows us to get our work done faster. This saves us time and money. I like that it is easyβ¦