The best thing about Inforobo is the ease of use, the system is very user friendly. The other thing is the ability to add additional features and add new functionality to existing features. I do not like that the ability to add additional functionality is limited. The ability to add additional modules and features is limited. I would recommend Inforobo to anyone who is looking for an easy to use and reliable platform to utilize. The system is very easy to use and very reliable as well. It has allowed us to solve our customer service problems and have made our customer experience very pleasant.