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789 Review
47 Karma

Review on DataTrax Technologies by Justin Butler

Revainrating 5 out of 5

Easy ticket booking and customer service

The best thing about this software is that it allows me to access my tickets from any device with an internet connection which makes things very easy when I am managing multiple clients in different locations at once! It also has many helpful features such as being able create surveys within our system so we can track client satisfaction easily without having them fill out paper questionnaires every time they visit us (which are always thrown away!).

img 1 attached to DataTrax Technologies review by Justin Butler

There isn't anything too bad really but sometimes certain pieces don’t work properly or load quickly enough - some buttons do not appear until after you have already clicked something else causing errors if there's no way back up your page/ticket etc.. Some functions could be improved overall though like how long its taking between screens loading / pages refreshing & making changes take longer than necessary because i'm using my phone instead of computer screen maybe? Nothing major.

Pros
  • Allows useability across devices including computers AND phones alike!! Very user friendly interface compared other programs used before..this one seems much more modern
Cons
  • Mostly okay, but...