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1240 Review
23 Karma

Review on Solvpath by Rodney Mendoza

Revainrating 5 out of 5

Best customer support software ever !!

The best part about solvpath is that it allows me access all my tickets from any device anywhere at anytime without being tied down by physical visits or office hours.

img 1 attached to Solvpath review by Rodney Mendoza

Also I love how easy they make ticket creation as well! There are some minor things which could be improved but nothing major so far!! It's free for our team members too since we have unlimited licenses (unlike other solutions). We use this tool when people call us with questions/tickets related to products sold through salesforce orgs like SFDC CRM etc..

Pros
  • Accessibility, Easy UI
  • Very efficient customer support
  • Great help in resolving issues.
  • Best way possible using SFTP / FTP method instead cloud sync mechanism used most often today
Cons
  • Nothing here