Purchased at the official Samsung store in Belyaevo a month ago. They didn't let me listen in the store for hygienic reasons. The hysteria with the pandemic has not yet begun. On the 27th day of work, the right earpiece began to sound significantly quieter than the left one (several times). In the evening of the previous day everything was OK. Put it in a charging case. In the morning I took it out and found a surprise. Resetting settings didn't help. Service centers are closed for quarantine. On the Samsung website, I did not receive a response from a specialist. Apparently on self-isolation and answering questions is dangerous. I did not expect such low reliability from the brand and such an attitude towards customers. Samsung technology has never let me down before (there was a Series 9 new laptop, a Watch Active 2 watch, a Tab 6S tablet, Note family smartphones, and even an NX3000 camera). The previous Bose headphones (overhead, also BT) worked for 5 years. But in winter I fell into an ice hole (the fishermen did not mark, and the thin ice was covered with snow) and they ended up in the water. After that, they began to make noise in the off state and quickly discharged. So I decided to replace. And very disappointed. In short, I do not recommend buying. And again I listen to Bose. Even after the polynya, they sound much better. And with the same volume. They will open service centers, I will try to repair Buds +. Then I'll give Ramstein to my son to listen to.
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