Update August 19, 2019: The modem is still working AND Spectrum has automatically upgraded our 300Mbps service to 400Mbps and even though this modem is not on the approved list I am blowing up now with 450 Mbit/s! So far this modem works great. We have 100/10 internet, and while I've always been happy with the performance of the included cable modem, I couldn't stand the horrible wireless router that came with it. I have a separate WAP, but the router itself falls apart with every PtP load over 27 connections or so. It was so bad that you couldn't even access the web interface. I got this modem from a list of approved modems and after a surprisingly short phone call the spectrum specialist activated it. He was actually surprised at how quickly he accepted and activated her script. I checked its speed and got the same explosion speed of about 120 down and 12 up. Now I can connect my $25 refurbished dual core computer on ebay running pfSense as a wired router. A little later, I contacted Spectrum via live chat support to inquire about the waiver of the $5 "Spectrum WIFI" fee and immediately asked to upgrade to the 300/20 service. . I am not affiliated and only purchase Internet services through Spectrum. He told me that because I provided my own 300Mbps modem they recently got rid of the $200 upgrade fee and the 300/20 fee would only be $20 more per month! I asked him to activate the speed boost and immediately saw the cable. Power cycle the modem. After the reset I checked the speed 350/22! This modem is amazing.
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