The product worked initially but it took 5 hours to backup 150GB data on my MacBook. There is virtually no proper documentation with the packaged product or your corporate client's website. I sent an email to the site referenced in the documentation with questions, but received no response or even confirmation of my email. My old 500GB backup hard drive was faster and more logical. A second use a week later to update the image resulted in no response. Not even an error message. Attempted customer service with no quick response. In the end I decided enough was enough and sent the goods back. There are cheaper and better places to eat elsewhere.
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