Excellent customer service. After a lot of stumbling and fumbling trying to get the panel working on my own and a few calls from Revain, I got a Revain customer service rep who understood my situation as they also tried to set up the solar panel themselves but also failed ( they said they just got an installer but I felt like I still had a chance). They said to contact the manufacturer (as well as post questions on the product pages) and provide an email address, which I did. So the idea came up when I was talking to DOKIO about my problem and they helped me to solve it. They have a video that I know is on this product page that shows how to take a solar panel connector (which is SAE) and thread it through the hole in the middle of the "cloth" part of the Panels can slide. This product is portable (feels like a briefcase) and the bag allows you to store additional materials (cables, batteries) that you can purchase to use with the panels. It goes well with https://www.amazon.com/ENKEEO-Portable-Electric-Generator-Emergency/dp/B07GJR5M6L/ref=pd_rhf_ee_s_cr_simh_0_1/141-9217247-5604032?_encoding=UTF8&pd_rd_i=B07GJR5M6L&pd-8af=af.= rd 166d_rd8af=141-9217247-5604032? No need to buy additional cables. Just split the one that comes with the Enkeeo and plug it into the converter.
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