I like how it is able to research my contact info for me as well as their online profile so that we can start our relationship off right away! It's easy to use & not too confusing once you get used to all of its functions! Sometimes there are glitches but they usually fix those pretty quickly when contacted through customer service! We've been using this tool for about 3 months now since we started working together at the law firm where I work.
This has helped us connect more than ever because instead of having to go back an forth trying to find information or call each other just to confirm something (which was happening alot), everything is in one place which makes things much easier!!