I received my order with adult caterpillars that formed a pupa in two days. My children have not yet experienced the growth phase of small caterpillars described in this article. I called and got no answer from the company. After waiting 10 minutes I sent an email and never received a reply. Your website says someone will get in touch with you within a day. All the dolls were made at the bottom of the bin so I tried calling and asking if that was ok. Again there is no answer. I followed the instructions on their website and transferred the pupae to the butterfly habitat. So far two butterflies have tried to surface and died. I called again today to try to get help. No response by phone or email. I'm left with two angry kids and dead butterflies. I thought it would be a great experience for my kids. I was wrong.
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