The car was brought by aliexpress on December 24, 21. Turned on, the first run according to the instructions. Immediately a problem with the cappuccinatore came to light: steam either does not go at all, or very weakly. I immediately called the delongs, they gave me a master who confirmed the malfunction via video link, said that it was a factory defect. Further worse. To replace the car or return the money, the delongi must make an examination, it takes a long time, and the car was bought as a gift for NG. As a result, the issue of a refund will be decided only after January 11, 2022. The mood is spoiled, the impression of the purchase and the delongi brand too. market (sharaga is still the same) cannot help in this matter. They say, go to the pick-up point and send us the car, and we will hand it over to the delongs. Why, if delongi can directly take it from me? There is no logic. In general, Delongi products and Delongi service were extremely disappointing.
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