I like that it's very user friendly for people who are not tech savvy or computer literate! It has helped us organize our events much better than we were able do before with other programs out there such as Zoho Recruitment & Staffing Services!! There is nothing about this program which i dislike but if anything maybe how easy some of their menus can be when first opening up your account? We have been using powerchurch plus since 2014 so far no issues at all - just continue what they help teach each year (we're currently teaching them) keep learning new things every time because eventually something will come along where someone else comes into play instead :) The best part by FAR though was being trained through an online course taught live via Zoom meeting format from New Life Church here locally- amazing training experience. Our staff members love having everything done together digitally rather then physically.