It's very user friendly! You can easily input all your information into one page to keep it organized for you when attending appointments or in between visits with patients (I work as an office assistant). I am able t use my phone while being out walking around campus during breaks which has helped me stay more focused throughout each day/break period by not having access right away if needed - however this may be because we don't have wifi everywhere- but i think this works great so far even without internet available!!