Review on ZOSI 960P AUTO-PAIR Wireless System - 8 Channel 960P NVR Kit with 1.3 Megapixel IP Camera Network Video Security System, Weatherproof Bullet Cameras, 2TB Hard Disk, 100ft Night Vision, and Motion Detection by Michael Hudson

I wish I could give them 0 stars! Everything about it was great until he died 10 months later. I bought a $62.26 4 year warranty foolishly thinking it would cover a replacement. Instead, I received over a week of email correspondence with a woman who calls herself "Jane" and doesn't understand English at all. She keeps asking for both parts, asked me to send photos of the device and the power supply. Your emails are hard to understand and at the moment we still don't have a backup system. Remind me again why I bought the warranty? I am very disappointed in the customer service and in the future I will make sure that a product is purchased from the USA and not from a company on the other side of the world whose staff do not speak English!