Recently, I had a bad experience with the internet store MYPIN. Although their description appears amazing, I was quite dissatisfied with their items and services. First of all, I had problems navigating their website and finding the goods I was looking for. The product description was vague when I eventually found the item, and I had my doubts about its quality. I was sad to learn that the goods wasn't up to par when I received it. The item was not at all robust, and the sound quality was subpar. After only a few uses, it malfunctioned, leaving me with a worthless item. My annoyance was increased by the useless and unprofessional customer service. They took a while to reply to my emails, and when they did, they showed no enthusiasm in assisting me in fixing the problem. In conclusion, I had a negative experience with MYPIN. Their customer service was unprofessional, their products were of poor quality, and their website was challenging to use. I would not advise anyone to shop at this establishment, and I would suggest that they search elsewhere for their portable audio and video needs.