Immediately after unpacking, the chopper hardly worked. The open basket indicator did not go off. I can see where it is and how it works and there is nothing broken or wrong with the tab on the basket. The container and fit are just poorly designed. The only way to get the shredder to work was by throwing a significant amount of gifts into the trash can while shredding. Not ideal, to say the least. Now I need to deliver a bulky and heavy item to Revain before they start processing my return. In the meantime I have ordered a paper shredder from a different brand.
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