I like how easy it is to use this software! It's very intuitive (like most SAMMY products), so you can get up to speed quickly. The customer service has been great as well - they're always willing to help out with any questions or concerns we have. We've had some issues in our transition from an old practice management platform/software but those were resolved immediately by their team of experts within hours after contacting them via email. This tool makes managing your medical records much more organized than before.