Review on Foscam FI8918W Wireless Camera Viewing by Tom Reid

I love Foscam! I can observe a sleeping child without entering the room, and then I can enter when he wakes up. I have this wall mount so that the baby can be seen clearly whether it is in the cradle or on the swing. However, it took HOURS to set up! It was a nightmare! The guide was so bad. I called support and they didn't help. The support agent just wanted to hang up asap. He would only answer one question and not go through the setup process with me. It was very frustrating to set this up. The whole IP address and part of the Wi-Fi connection was very confusing and I'm very tech savvy. I wish Foscam had better customer service. The product is good, I've been using it for six months. However, if something goes wrong or it stops working, I'm not sure the people at Foscam will help me. If there is another product with good image display and better customer service, I would choose it. I'm not sure I would highly recommend this just for the customer service.