The best thing about this product is its ease of use with all the different file formats it can receive from other applications or websites such as SAP (Ariba). We've been using this software for years now; they have always delivered good products whenever we needed them! Sometimes when there are problems during conversion time I do get frustrated at times but i know that's normal because their customer support team takes very seriously any issues you may be experiencing while trying out their services. Also sometimes if a problem arises outside office hours then this makes things harder because those working after business hours don't understand what exactly has happened so troubleshooting becomes more difficult than usual. This helps us store our data into standardised format which allows everyone inside my organisation easy access.