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720 Review
84 Karma

Review on Botanalytics by Melvin Man

Revainrating 5 out of 5

Botanalytics - Best Customer Engagement Tool

Botanalytics is a very powerful tool to improve the customer experience. We can track all the conversations with our customers. We can also track the time spent with our customers. We can also create a dashboard to monitor the conversations. I do not have any dislike about Botanalytics. I would recommend Botanalytics to all the companies who want to improve the customer experience. We are solving the problem of customer engagement. We are solving the problem of customer retention. We are solving the problem of customer satisfaction. We are solving the problem of customer acquisition.

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Pros
  • The team at botAnalyticssupports whenever there arises an issue or concern.
  • It's easy for us as well,to maintain it in termsof tracking every conversation we've hadwithourcustomers throughemailor via social mediaplatformslikefacebookand twitter etc.
  • Itiseasyforus topreventanyun
Cons
  • All fine