When I received the Werner parts for my ladder I was disappointed with the build quality of the pulley. The pulley was misaligned on the shaft and stuck at the point where I couldn't get it to spin at all. Using a hammer and screwdriver it was quite a hassle to loosen the pulley in the housing before it could spin freely. Also, there were burrs on the aluminum pulley housing that were dangerous. I used a power tool to grind down the burrs and then polished the surfaces to handle them safely. My hands were black from aluminum oxide particles that were all over the parts, indicating no post-cleaning was done prior to packing the parts for shipment. Luckily. I was able to mount the parts on the stairs, which now works fine. Werner can perform several post-production inspection and cleaning steps to make these products more suitable for his customers.
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