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Ukraine, Kiev
1 Level
729 Review
43 Karma

Review on elkson by Kurt Bravo

Revainrating 1 out of 5

Elkson Online Store: A Disappointing Experience

My dealings with the Elkson online shop were frustrating. Their accessory assortment is vast, but unfortunately, the same cannot be said for the quality of their products or their customer service. I bought a phone case that was supposed to be sturdy and practical, but it was poorly made and did not suit my phone. It was challenging to get to the buttons and ports, and the case did not offer sufficient protection. Their customer service was unresponsive and unhelpful when I attempted to return the item. The strap for my smartwatch was also of low quality, and it snapped after just a few wears. The ring was made from flimsy, easily damaged material. I emailed customer support about a reimbursement but did not hear back from anyone. In addition, I had trouble locating the goods I needed on their website because of its poor navigation. Overall, I was dissatisfied with the service I received and the quality of the goods I received. Overall, Elkson's online shop has a wide variety of accessories, but their quality and support both leave much to be desired. Due to my negative experience, I do not suggest this store to anyone.

Pros
  • Low costs without sacrificing quality.
Cons
  • Shipping from abroad can take lengthier than anticipated.