I like how easy it was to find solutions for my problems in one place with many different vendors/solutions available - even ones that were not specifically mentioned or had no price listed online! There are so many ways you can customize your own solution but they do provide some nice templates as well if what you're looking at isn't exactly perfect from scratch. The interface could be more intuitive especially when using mobile devices (tablets). We solved several issues including having multiple applications running within our network which allowed us to consolidate all into 1 application instead of 2 apps per client site. The team at MS has been great to work with over the last couple years helping me setup VMWare Cloud on my Windows desktop. They are incredibly knowledgeable about VMware products in general but also have helped configure several other software solutions (including Salesforce) that I use daily as an engineer. Nothing! We were working together for many months before they found out who I was - so it's too late now :).