Easy to use, user-friendly interface; very fast response time from support team when there's any issue during normal work hours (not after business hours). No problems as such at this moment but I wish they could have more integrations into its platform like accounting system that it offers already and can link up easily via API etc. We're solving several issues related to hotels/hotel facilities by managing them all within one place. This allows us easy access anytime anywhere without using different softwares everytime we need something related to our operations or guests stay in those properties - whether be it housekeepers request change sheets upon arrival so she knows what changes are needed before hand or guest satisfaction survey results for their experience while checkin/out etc. User friendly, easy to use. Can easily connect to our website, online hotel booking system. I dislike the fact that I cannot easily filter the rooms, when searching for a certain room. I would also like to be able to filter out rooms that are not available at the moment. It is easy to use and we can easily filter our rooms. I'd recommend it to anyone who is looking for a user friendly, easy to use hotel management software. It has helped us organize our hotel and keep track of reservations.