I just had this item delivered to my home less than four hours ago. I put it together and quickly realized it was not going to work for my dogs even though the description states it is for small or medium dogs.I generated a return label and if I’m reading the policy correctly, I am only going to be refunded up to 80% of what I paid for the item which is $45. Sorry, but this is unacceptable as the item is brand new and the return policy was not clear when I made the purchase. Not to mention, the description is not accurate. We will see how much I am actually refunded. I am very disappointed with this purchase and would recommend that you do your research prior to purchasing from here.
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