I thought it was cool. Until it broke. I was ready to throw it away but then I saw it had a 10 year guarantee, customer service was fantastic they sent me a new one. I had to take a picture of the old one, no big deal, and email them the photos. They were quick and polite. What else could I ask. I've read that the newer synthetic corkscrews are harder for corkscrews, don't know if that was the problem. But as long as this new one works, I'm happy.
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