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Mexico
1 Level
712 Review
51 Karma

Review on πŸš› ARANA C1615953 35.43 inch Gas Shock Strut - Heavy Duty Support for Truck Bed, Camper Shell, RV Kitchen Door & More by Glenn Kumar

Revainrating 5 out of 5

First class customer service

I couldn't tell for sure if new balls/screws were included but the description made it sound like they were. The order came without them. I contacted them via the email address provided and Vlgor replied fairly quickly and multiple times to complete the transaction. Even on weekends. They quickly sent me the parts and I asked them to clean up the description so customers know if they also need a source or if they have the complete set. Snowmobile trailers operate in corrosive environments as hell and you need to replace all of those parts. They've committed to updating their product description and now all I have to do is wait for the snow.

Pros
  • Price
Cons
  • Too long to wait