Edit: The customer service I get really made me feel better, they gave me a full refund and gave me great support. I appreciate the quality service I received despite setbacks. I'm 6 inches tall and weigh 190 pounds. I like to sit back, enjoy and watch movies. Until one day that unsteady chair just decided to cling to me. The five star socket broke completely and suddenly causing me to fall on my head. I injured my elbow, my head, and the armrest hit me very hard in the stomach. Being an engineer myself, I really hope the designer of this product pays more attention to the safety factor for your product. Using plastic as a base to support human weight just doesn't make sense.
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