The support team is very responsive when I need help with my queries regarding any product or service from them! Their responsiveness has always been top notch without fail!! It's not just me who thinks this way but everyone that comes across their services as well. Nothing much at present if you're looking forward towards an Enterprise solution like ChatOps/BOTs etc then nothing majorly stands out here too apart fro being one amongst few companies offering such solutions along withe some other vendors (such us). Go ahead & try it once they will surely satisfy all expectations within no time. We were using our own chat bot which was used only by agents during peak hours hence had issues scaling up same afterwards till now since its fully operational 24x7365 days!!
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