The customer service, support team are always willing to help you out with any queries or problems that arise during your time using their services! I have never had an issue whilst working from them as they offer great value for money at very reasonable prices compared to other providers in this market place.
If i were looking into getting my own website built then it would be ideal if there was more variety of design options available when choosing templates/designs etc but overall good product all round. Great price point too (especially considering how easy its been so far).