I love that it's flexible enough for multiple teams in our organization - we have 2 separate Dev Ops Teams using this tool but both can use some changes! The ability is there if you want more than just one thing done at once (e.g., monitoring or alerting). Sometimes when working remotely from home during COVID times takes me longer then expected because my connection drops out sometimes due to being remote so trying different connections helps resolve issues like these. When used correctly has been able to reduce time spent by hours versus manually going through process steps of things such as deployment approvals & change management which would be tedious otherwise.