
I bought this detector to replace my old instrument that was starting to fail. Now, less than a year after purchase and installation, this new unit is beeping and flashing red and green - a malfunction according to the description. It is necessary to turn off the block so that we can sleep and finish our hike. Now I'm having trouble contacting MTI Industries. I used "Contact Us" on their website, emailed twice and called customer service during business hours but got no response and left a message. I have received absolutely no response from MTI Industries.

16Ft Fire Escape Ladder: Fast Deployment, 2000Lb Capacity - Flame Resistant & Easy To Use & Store
17 Review

Fire Escape Ladder Hooks (2-Pack) - ISOP Iron Emergency Window Rescue Rope Deployment Carabiner Hook Set, Sturdy & Durable Portable Design.
22 Review

25Ft (8M) Fire Escape Ladder With Hooks - Flame Resistant Safety Rope For Third Story Windows - Weight Capacity Up To 2000 Pounds
12 Review

π White Google Nest Protect S3000BWES - Battery-Operated Smoke and Carbon Monoxide Detector
9 Review

π§οΈ Premium Quality Disposable Rain Ponchos for Adults / Kids (6 Pack) - 50% Thicker Emergency Ponchos for Ultimate Waterproof Protection
8 Review

π AquaPod Kit 2.0: BPA-Free & Made in USA! Emergency Water Storage Container, Hurricane Survival (65 gallons) - Great for Larger Tubs!
8 Review

π½οΈ S.O.S. Rations Emergency 3600 Calorie Food Bar (Cinnamon & Coconut, 2 Pack)
8 Review

π SOS Food Labs, Inc. 3 Day Emergency 3600 Calorie Food Bar - 72 Hour Package with 5 Year Shelf Life, Compact Size: 5"H x 2"W x 4.5"L
8 Review