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United States of America, Washington
1 Level
722 Review
40 Karma

Review on 🔧 SUSPA 24 LB Gas Spring Pair | C16-06389NEW by James Mayberry

Revainrating 2 out of 5

The warranty is worthless and the seller is patchy with a bunch of excuses.

Bought these from Amazon because Amazon has a good reputation. I saw a long warranty and thought everything would be fine. The cylinders are in a small shared US tool kit that includes a diagnostic laptop. The toolbox is out of the way and never moves. These cylinders failed in less than a year. The seller has been slow to issue a guarantee, but he has several excuses. Then they needed my credit card to cover the "delivery". If you buy them thinking you're getting a quality product with a useful guarantee, you're just as wrong as me. Keep searching. It's garbage. nonsense guarantee. Neither manufacturers nor sellers care about buyers. As many other reviewers have pointed out, the warranty is worthless.

Pros
  • Stylish and modern design
Cons
  • Crumpled