I love how simple it is to use, as well has its multiple features which makes this software very powerful! The main problem with using any type or computer program like AIRINC Direct for an airline/airport manager would be there are so many different types out their you could easily get confused about what your looking at when viewing reports from past flights etc.. However if used correctly then i think anyone can benefit greatly by having access too much useful data regarding aircrafts within they fleet / network!!