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Review on SWIVEL ERP by Mike Palma

Revainrating 4 out of 5

Excellent Customer Support & Great Products

The best thing about swivel is that they have an excellent customer support team who are always ready to help you out in any way possible, even if your issue can be solved by yourself! I would like more features added such as better integration between different modules (e-commerce etc.) but this might not happen anytime soon considering their current focus on expansion within India market. We use Swivels eCommerce module mainly because we wanted our customers to buy online without having to come down to one of our offices or warehouses.

img 1 attached to SWIVEL ERP review by Mike Palma



Pros
  • Best CRM tool i've used for my storefront.
  • Excellent Customer Support Service Team
  • Great product suite with low cost compared other software's pricing !!!
Cons
  • Not good enough automation capabilities
  • Lack luster Marketing tools