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Greece, Athens
1 Level
736 Review
42 Karma

Review on Felico by Andre Hawkins

Revainrating 2 out of 5

Review of the Disappointing Online Beauty Shop Felico

The Felico website is not up to par. They may specialize in cosmetics and toiletries, but their selection is too narrow to satisfy the needs of today's customers. Their website is difficult to navigate because of its antiquated and cluttered design. The checkout procedure is also too lengthy, with extra stages that serve only to annoy customers. The fact that the goods themselves don't perform up to par is an even bigger letdown. Don't even get me started on the fact that their prices are much higher than those of competing web retailers who offer comparable or better quality goods. Felico needs to up their game and provide a more interesting and user-friendly experience if they want to continue to succeed in the cosmetics business.

Pros
  • Outstanding customer care that is always willing to help.
Cons
  • slow response periods from customer service.