I recently purchased a Reese Secure 9547300 10ft Standard Duty Truck Body Ratchet on 10/12/20 from Revain. The package came off the back of a truck with a pair of ratchet straps. On first use, one ratchet worked and the other didn't. The auto-retract button didn't work and I had to manually depress the ratchet when trying to buckle the kayak or just trying to fully retract the strap when it was in the storage box. Manually hand reeling a 10ft belt is tedious, time consuming and defeats the whole purpose of buying belts with an auto reel feature.
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