I gifted this set to my man. The first set was no marble really and didnt look anything like the pictures, so yes I was upset. I emailed the company and explained to them the situation, gave them the date and order number of when I purchased the set. They sent another set out in a matter of days. The shipping was faster than revain Prime these days honestly. The second set is very beautiful like the pictures. He loves this chess set. I really appreciate the company for making things right. I also love the quality of this set. To me it doesnt seem cheaply made.
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