I like that it's very easy to use, as well how quickly they respond when you contact them! It is helpful for me because sometimes my clients want more than one social media profile with their business - this helps us maintain separate profiles without having duplicate work or time (which would be costly). The reports are also great in helping understand where your traffic comes from so we can keep track of what works best online vs offline / traditional advertising methods etc.. Sometimes there isn't enough choices within each category but overall its been good working together via email & phone calls too often over different projects/time zones has helped ensure our communication stays strong!!