I like that it gives me easy access to all my contract information so i can pull them up quickly at any time! It's also very user friendly with how simple everything seems when you first open your account for example there are no confusing terms or anything which makes learning extremely quick & straightforward as soon as we log in our accounts!! Nothing really bad but sometimes if someone else uses this software they do not know what some things mean such as whether something needs approval before being added into their system etc however once explained its fine :) So far nothing terrible about using RICOAO other than maybe having more features would be nice? But then again thats probably just because everyone has different ideas/concepts regarding certain functions eveyone gets used too these days hence why online systems exist haha :). Having multiple people working within one office helps keep track easily by assigning tasks between eachother who knows whats going where better thanks to.