I like it because of its easy useability with all software applications which makes things easier for us in our work place; Also we have been able to integrate different types of clinical systems without much hassle or errors at times when compared to other integrations tools available online today. Nothing really dislike about this product but there are few minor issues here nd there regarding some system glitches while using certain features which can be easily fixed if you know how! Overall good experience working wit hthis tool until now no issue found yet nothing major either just keep trying out new feature everytime u encounter one problem try fixing them soon they will get resolved then only move ahead!!