The online shop at Derwent was a huge letdown for me. They advertised themselves as a provider of high-quality painting supplies for artists of all skill levels, but I found their offerings to be lacking. The website was frustrating to use, and the dispatch was late, both of which were inconvenient. Customer support was unresponsive and unhelpful, which was a major disappointment. To sum up, I am unable to endorse Derwent and would advise artists to seek elsewhere for their material needs.