Recently, I shopped at HauSun's online store, and the entire transaction was a frustrating and unsatisfactory experience. Despite the fact that their website was simple to navigate, the ordering procedure was difficult to understand, and as a result, I purchased the incorrect item. When I tried to resolve the problem by contacting their customer service department, I was met with a team that was unresponsive. They took an extremely long time to respond to my questions, which made my aggravation levels even higher. After what seemed like an eternity, I was eventually given a response, but it was useless and did not address any of my concerns. Because of the delay in delivery, I wasn't able to evaluate the products' quality until after they were eventually delivered. They did not live up to the claims made about their durability and dependability, and I am sorry that I spent my money on them. My time spent shopping at the HauSun internet store was, on the whole, a frustrating one. Their customer service was unresponsive, the purchasing process was confusing, and the quality of the products they sold was below average. Anyone who is interested in finding dependable and high-quality components and tools should not shop at the online store that HauSun operates.