The best thing about this platform is that it provides us with an entire toolkit, from data management to reporting! We've been able to use our own custom dashboards (built in Power BI) as well as have access through all of Microsoft's products using OneDrive for Business or SharePoint Online without having to do any customization work ourselves - which has saved so much time & effort over traditional systems we'd otherwise need to build out individually! I think there are some things you can't customize when building your reports/dashboard if needed later down the road? But overall its easy enough to figure these kinds of issues out once they're built first off!!