I like that they have been able to make this product work so well with other software, it makes managing my feed much easier because i dont need 2 apps open at once anymore! Nothing really but if you are looking into something similar or want an alternative please give them another try cause there service can't be beat!! If your using multiple devices then having one app will help keep everything organized as opposed too many different tabs running off of each device individually which could get confusing very fast. The platform was very easy to set up and use since it's free. It's not quite as "seamless" or intuitive as other platforms, so there's learning curve. But once you get over that hurdle, the benefits are clear. Easy integration with existing website. No more clunky comment sections! Allows us to capture comments from anywhere online and across multiple social media platforms. We're currently using MatchChat for user feedback on the forums.