I just can't believe anyone was happy with this product . I would return it but it looks like I missed that window. The plastic is flimsy, the instructions are literally on the box and very limited, but the worst thing is the installation parts don't work. I went to mount this to the wall and installed the plastic inserts first. When I went to insert the screws into the holes, they just flipped. The screws don't stay in the plastic pins at all. It was hanging about 1/4-1/2 inch from the wall and all I had to do was pull and it all came off the wall. The plastic dowels have 2 protruding pins which I assume were meant to prevent rotation in the wall but they broke. I'm not a big or bulky guy, this is just an absolute POS, DO NOT BUY. If this sounds like a poorly written review, that's simply because I just spent $22 drilling holes in a wall with no way of getting it back and I'm very angry.
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