The most useful feature is Incident Tracing, that allows to track all incidents received by your fleet from around 80 countries in real time! This makes it really easy for employees of small companies (like ours) who don't have much budget available but still need some sort security software; they can rely only partially or totally upon third party services like WhatsApp groups etc which might not be always reliable at this point due their nature as well - just imagine an employee working far away without his smartphone near him when he receives such kind message...