The most helpful part of this website was being able reach out directly from my own phone number which I can't do anywhere else! They were very responsive when it came time setting up an account or donation page as well (which took only one email).
There are some things they could improve like making their mobile app more accessible but overall if you're looking into using them - go ahead!! You won'r be disappointed in any way :) We've been having people donate through our Facebook pages by giving us money there instead so we haven;t had much success yet via why donatge's features because none atm :/ But i'm sure once everything gets set-up properly its gonna help greatly!