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Review on CleverOcean by Mike Hernandez

Revainrating 5 out of 5

Great product for managing teams: CleverOcean

When used in conjunction with a ticketing system, the team was able to see progress and keep on top of issues. There was no way to see what changes had been made without a ticketing system. We have now changed to a ticketing system and this is working much better. We are also using the team management tool. I can now see who is in which team and who is on which ticket. This is very useful when I need to get things done. It is also very useful when I need to know who can help with a ticket. The team management tool was great until we switched to a ticketing system. We are now using the team management tool to keep track of issues.

Pros
  • Easy interface
  • Great support staff! They were always prompt at responding.
  • Intuitive layout for creating tickets as wellas managing them once created
Cons
  • It is hard to say