I heard a lot of good things about Sketcher so I decided to give it a try. I have to say that I'm not a big fan now. Firstly I wear size 14 so I ordered it. While not as small as Nike or Reebok, they are not as true to size as New Balance. My feet would better fit a 14 1/2 or 15. "Wide fit" fits. The memory foam insole feels good at first, but in my opinion it doesn't offer any real support and makes the feet get hot. The tongue doesn't have a small slot for the laces, so I have to pull on the tongue when I put the shoes on. Also, the shape of the shoe doesn't seem to narrow behind the heel, making it feel like I can step out of the shoe with every step. Bottom line, I don't return them, but I'm also not a regular customer.